Terms of Service — EduBert.com

Last updated: April 5, 2026

§1. General Provisions

  • These Terms of Service (hereinafter: "Terms") govern the provision of electronic services through the website available at edubert.com (hereinafter: "Service") and the EduBert mobile application (hereinafter: "Application").
  • The Service Provider is PHU MAST Stefan Mazurek, registered at ul. Bolesława Prusa 45A/87, 05-800 Pruszków, Poland, Tax ID (NIP): 9661804059, REGON: 200695125 (hereinafter: "Service Provider").
  • Contact: hello@edubert.com.
  • The Service is an educational platform for children aged 5 and older, offering interactive math games in an adventure narrative format.
  • Use of the Service requires acceptance of these Terms and the Privacy Policy.

    • §2. Definitions

    • User — a natural person who has registered with the Service; only parents or legal guardians of children may register.
    • Child Profile — a child's account created and managed by the User.
    • FREE Account — a free account with limited access (1 Child Profile, Level 1 of each game).
    • PREMIUM Account — a paid account with full access (up to 5 Child Profiles, all levels and features).
    • Subscription — a recurring payment for a PREMIUM Account (monthly or yearly).
    • Parent PIN — a 4-digit code set by the User to protect the Parent Panel.
    • Parent Panel — the section of the Service for managing Child Profiles, monitoring progress, and managing subscriptions.

    §3. Conditions of Use

  • Registration is free and requires an email address and password.
  • Only adults (persons with full legal capacity) may register.
  • The User must set a Parent PIN upon first login.
  • The User is responsible for the security of their account, password, and PIN.
  • One User may have one account. Accounts may not be shared with third parties.
  • Registration requires email address verification by clicking the activation link sent to the provided address.

    • §4. Scope of Services

  • FREE Account: 1 Child Profile, Level 1 of each game, basic features.
  • PREMIUM Account: up to 5 Child Profiles, all 10 levels, full progress monitoring, access to all future games.
  • Email notifications:

    • - Users receive weekly reports on their child's progress (included in FREE and PREMIUM accounts).

    - Users may optionally consent to receiving marketing communications (news, promotions).

    - Notification preferences can be managed in Parent Panel → Settings.

    §5. Payments and Subscriptions

  • PREMIUM prices: Monthly €6.99 / 19.99 PLN. Yearly €69.90 / 199.90 PLN (2 months free).

  • Currency determined by language selection (English → EUR, Polish → PLN).
  • Payments processed by Stripe, Inc. The Service Provider does not store payment card data.
  • Subscriptions renew automatically unless cancelled via Parent Panel → Manage Subscription.
  • After cancellation, PREMIUM access continues until the end of the current billing period.
  • Prices may change with at least 30 days' notice.

    • §6. Right of Withdrawal

  • Under EU consumer protection law, consumers may withdraw within 14 days without giving a reason.
  • Withdrawal requests: hello@edubert.com. Refunds processed within 14 days.

    • §7. Protection of Minors

  • The Service is designed with children's safety in mind ("privacy by design" and "privacy by default").
  • Children's data is collected solely for Service functionality and not shared for marketing.
  • The Parent Panel is PIN-protected. The Service displays no advertisements.
  • No personal data is collected from children beyond the name provided by the parent.

    • §8. Intellectual Property

    All content is the property of the Service Provider and protected by copyright. Users receive a non-exclusive, non-transferable license for personal, non-commercial use.

    §9. Liability

    The Service Provider is not liable for temporary outages, force majeure, or misuse. The Service is educational and supplementary.

    §10. Complaints

    Complaints: hello@edubert.com. Response within 14 business days. EU ODR: https://ec.europa.eu/consumers/odr/.

    §11. Changes to Terms

    Changes communicated via email with at least 14 days' notice. Continued use constitutes acceptance.

    §12. Final Provisions

    Governing law: Polish law. Disputes resolved by the competent court, subject to consumer protection provisions.